MTN Nigeria has confirmed experiencing a network glitch that affected users nationwide, causing disruptions to business activities for many customers.
In a statement released on social media, the telecommunications provider acknowledged the issue, attributing it to multiple fibre cuts resulting in service outage for both voice and data services.
MTN assured customers that its engineers are actively working to resolve the issue, with services gradually being restored in some areas.
The company apologized for the inconvenience caused and requested patience and understanding as they strive to restore full service as soon as possible.
MTN said: “You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.
“Our engineers are working hard to resolve with services gradually being restored in some areas.
“We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible.”